Support

What support can help with

• using app features or the settings that make it easier to read and use;
• getting into SteadySkin Plus, restoring a purchase, or a subscription question;
• exports, locked archives, imports, or getting your data back on this phone;
• privacy questions and requests; and
• anything that looks like a security or data-handling problem.

What to include

Tell us the app version, the iPhone model, the iOS version, what you expected, what happened, and the exact words of any error. Steps that make the problem happen again help most.

Please keep treatment details, health records, and photos out of your first email. If a file is needed to look into the problem, support will explain the safest way to share it. You decide whether to attach anything.

Purchases and billing

Apple handles SteadySkin Plus purchases, renewals, cancellations, and refunds. Support can help you find or restore a purchase, but Apple decides on charges and refunds. Deleting the app does not cancel an active subscription.

Privacy and security

Put Privacy request or Security report in the email subject when it fits. Do not email passwords, device passcodes, full card numbers, or health details nobody asked for.

Read the privacy notice for how the app, the website, and support handle what you send.