Will it fit through my door?
Measure the whole delivery route, not just the room: the entrance, hallways, turns, doors, stairs or elevator. Use the packaged size the seller gives you, not the smaller finished size of the assembled device. A panel or full-body unit needs far more clearance than a handheld. Evidence Evidence
Why this item matters
- Sources cited, not yet graded
Packaged dimensions are usually larger than the assembled device, and a panel or full-body system can be much harder to move and place than a handheld one. The final spot still has to fit your prescribed positioning and protective equipment without blocking an exit.
Check before moving on
- Depends on you
A manufacturer’s general shipping page will not describe what your driver does at your address. Only your current manual has the exact clearance and electrical rules for your model. Ask a qualified local professional if an outlet, circuit, or floor question is still in doubt.
What do I do on delivery day?
Confirm the model, number of boxes, delivery appointment, and signature rule with the seller before the truck arrives. Photograph every box before you open it. Do not sign for a package "in good condition" that you have not actually looked over. Evidence Evidence Evidence
- Have ready for the seller or carrier: packaged dimensions and weight, number of boxes
- Delivery appointment and signature requirement
- Where the driver is allowed to leave the shipment
- Who to call for a late, damaged, or incomplete delivery
Why this item matters
- Sources cited, not yet graded
Keeping the seller’s answers in writing gives you something to check against if the actual delivery differs from what you were told.
Check before moving on
- Depends on you
Delivery dates and carrier practices can change after you order, so confirm the details again close to the date rather than trusting the original order confirmation.
Something is damaged or missing. Now what?
Do not use, test, or repair equipment that arrives damaged, unstable, wet, incomplete, or different from the packing list. Keep the box and packaging, photograph the damage, labels, and serial numbers, and contact the seller first, then the manufacturer if it looks like a hardware fault. Evidence Evidence Evidence
- Have ready for manufacturer support: exact model and serial number
- Photos of the damage, labels, and packaging
- What arrived versus what the packing list says should have
Why this item matters
- Sources cited, not yet graded
Delivery claims and hardware support are different desks: the seller or carrier handles a shipping problem, and the manufacturer handles a device fault. Photos taken before you touch anything help either one move faster.
Check before moving on
- Depends on you
A shipment can have a problem that is not visible from the outside. Leave the unit unused until official support has looked at it and told you the next step.
Who shows me how to use it?
Your prescriber’s office owns your treatment plan and your first supervised session. The manufacturer owns assembly, testing, and unlocking the device. When an instruction from one conflicts with the other, the current manual is the tiebreaker. Evidence Evidence Evidence Evidence
Why this item matters
- Sources cited, not yet graded
Clinical phototherapy guidance expects supervised training before independent use, and each manufacturer’s own current manual and support team cover setup, testing, and calibration for that exact model.
Check before moving on
- Depends on you
Who does what can vary by program and product, so confirm the plan with your prescriber’s office before the device arrives rather than assuming.
Questions for your prescribing office
Will your office do my first session with the device, or the manufacturer?
Saving keeps this on your device and needs JavaScript, which is off in this browser.Do you need the model and serial number before you set up my treatment plan?
Saving keeps this on your device and needs JavaScript, which is off in this browser.What do I record after the first session so you can adjust the plan?
Saving keeps this on your device and needs JavaScript, which is off in this browser.
Setting up the room so I actually keep doing this
You can arrange the room for privacy and convenience as long as nothing changes the position, clearance, or protective equipment your plan requires. Keep your eyewear in one fixed place, keep exits and alerts clear, and check anything new you want to add against the current manual first. Evidence Evidence Evidence
Why this item matters
- Sources cited, not yet graded
A fixed spot for your eyewear, and checking new furniture or cables against the manual before adding them, keeps the setup from drifting.
Check before moving on
- Depends on you
Comfort is a practical preference, not a promise of better consistency or results. Treat even a small room change as something to check, not assume.
Applicability check
Who was studied?
These fields show what the cited evidence reports about the people and body sites behind outcome or safety claims. “Not reported” means the reviewed source omitted the field; “Pending exact source review” means SteadySkin has not made that determination yet.
Do not use, test, or repair equipment that arrives damaged, unstable, wet, incomplete, or different from the packing list. Keep the box and packaging, photograph the damage, labels, and serial numbers, and contact the seller first, then the manufacturer if it looks like a hardware fault. Have ready for manufacturer support: exact model and serial number Photos of the damage, labels, and packaging What arrived versus what the packing list says should have
- Age range
- Pending exact source review
- Condition subtype
- Pending exact source review
- Severity or extent
- Pending exact source review
- Sample size
- Pending exact source review
- Geography and care setting
- Pending exact source review
- Skin tone or phototype
- Pending exact source review
- Race
- Pending exact source review
- Ethnicity
- Pending exact source review
- Body sites
- Pending exact source review
What that means for this page: This is explicitly gated as a safety claim, but exact population extraction is still pending. It cannot publish or support an estimate of individual risk until that review is complete.
Evidence behind this page
Sources
Each evidence badge opens the source and its limits. The full list stays available here.
- Phothera PhototherapyManufacturer document · Manufacturer, tier 4Independence not established
- Published
- SteadySkin last checked
What this source can and cannot tell you
What this source supports
Supports the current first-party route to Phothera device and accessory manuals and shows that instructions are model- and controller-specific.
What it does not support
It does not establish clinical suitability, comparative benefit, the condition of an individual unit, or that one manual applies to a related or legacy model; each exact linked manual and revision still requires verification.
Claim-specific review for this source is still in progress. Only the source-level evidence and limits are shown here.
- Solarc Systems Inc.Manufacturer document · Manufacturer, tier 4Independence not established
- Published
- SteadySkin last checked
What this source can and cannot tell you
What this source supports
Supports one page of the named SolRx E-Series manual revision, its specifications page. That page carries the models covered, the narrowband waveband, the bulb type and count, the nominal irradiance figures with their stated caution, and the per-device electrical and fuse ratings. It does not support another SolRx family, confirm that this is the newest revision for an individual unit, establish clinical suitability, or prove comparative safety or effectiveness; the owner must verify the exact current manual with Solarc.
What it does not support
The linked file is that one page, not the whole manual. It does not carry the installation, protective-equipment, maintenance or support sections that the rest of the manual holds.
Claim-specific review for this source is still in progress. Only the source-level evidence and limits are shown here.
- Zerigo Health, Inc.Manufacturer document · Manufacturer, tier 4Independence not established
- Published
- SteadySkin last checked
What this source can and cannot tell you
What this source supports
Supports Zerigo’s current first-party description of its United States prescription device, required mobile application, Member Guide, Care Guide support, data-enabled service model, transfer restrictions, and distinction between technical support and medical advice.
What it does not support
It does not independently establish comparative benefit, coverage, privacy quality, clinical suitability, or that the program terms will remain unchanged.
Claim-specific review for this source is still in progress. Only the source-level evidence and limits are shown here.
- British Journal of Dermatology (Goulden V, et al.)Guideline · Regulatory / guideline, tier 1Independent source
- Published
- SteadySkin last checked
What this source can and cannot tell you
What this source supports
It supports that traditional NB-UVB fluorescent lamps emit a narrow UVB band peaking around 311 nanometres. It backs wearing UV-protective goggles and keeping UV scatter off people nearby. It records the consent form naming goggles and the same clothing at each session. It also covers clinical uses, how it compares with other light treatments, safety limits including sunburn-type reactions, and the added safeguards home phototherapy needs.
What it does not support
It does not provide a personal treatment plan, approve a particular home setup, or replace the instructions for your own device. SteadySkin never reproduces its treatment schedules.
Claim-specific review for this source is still in progress. Only the source-level evidence and limits are shown here.